✉ cuongpm2511@aurion.vn ☎ 0912158615 📍 Hanoi · Da Nang · Ho Chi Minh
Concierge 24/7
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1:1 consultation · Response within 24 hours

Begin your journey
with us.

Aurion's journey experts are ready to listen — via email, phone, in-person at our offices, or your preferred platform. Pick the channel that fits you best.

Email

hello@aurionelite.travel

Response within 24 hours, weekends included.

Hotline 24/7

+84 28 7300 1188

Concierge always on — replies within 15 minutes.

WhatsApp / Telegram

+84 90 7300 188

Quick chats, photos, itineraries shared.

Book a call

30-min video call

Schedule a 1:1 video consultation with a journey expert.

Send your journey brief

A few details — Aurion will respond promptly.

The more specific, the better — but don't worry if details are still fuzzy. Send a few lines and Aurion will help shape your journey from there.

Aurion Inquiry

Send your journey brief

Offices & pickup points

Three cities — always ready to host you.

Headquarters
Ho Chi Minh City
Floor 18, Bitexco Financial Tower
2 Hai Trieu, Ben Nghe, District 1
Ho Chi Minh City
+84 28 7300 1188
hcm@aurionelite.travel
Mon ‒ Sun · 9am ‒ 7pm
Office
Hanoi
Floor 12, Lotte Center Hanoi
54 Lieu Giai, Cong Vi, Ba Dinh
Hanoi
+84 24 7300 1188
hanoi@aurionelite.travel
Mon ‒ Sun · 9am ‒ 7pm
Office
Da Nang
Floor 6, Indochina Riverside Tower
74 Bach Dang, Hai Chau 1
Da Nang
+84 236 7300 188
danang@aurionelite.travel
Mon ‒ Sun · 9am ‒ 6pm
Quick FAQs

A few common questions.

How fast does Aurion respond?
Within 24 hours for all inquiries, weekends included. For guests on active journeys, hotline replies within 15 minutes.
Can I book an in-person meeting?
Yes — we have 3 offices in Hanoi, Da Nang, and Ho Chi Minh City. Schedule ahead so our expert can prepare materials for you.
Is the 1:1 consultation paid?
Completely complimentary. We believe in open conversation first — no commitment until you're ready.
Do you serve international guests?
Yes. Aurion serves international visitors (US, EU, Japan, Korea, India, etc.) and Vietnamese domestic clients. Our advisors are fluent in English; local guides also speak French, German, Japanese, Korean, Chinese.